Dear ReliantMail User,
We are writing to inform you that our M1-NODE email server, hosted in a US datacenter, was impacted by a network outage, resulting in several hours of service disruption.
As part of our incident response and to safeguard customer data and continuity of service, we have successfully migrated and fully restored all data to our new M2 server. No data loss occurred.
Required actions (for users on m1.maildns.net before 30 January):
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Update your MX record to m2.maildns.net
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Verify usage of our SPF record: spf.maildns.net
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Review and confirm DKIM records to ensure uninterrupted email delivery
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Log out of existing email clients (mobile/desktop) and re-login using the new server address (m2.maildns.net)
All services are now operational. Webmail access for all S1 users is available at:
https://m2.maildns.net:2096
We sincerely apologize for the inconvenience caused. Our priority remains delivering secure, reliable service to our clients. If you experience any issues, please contact us via live chat or ticket support.
Regards,
ReliantMail Team
Saturday, January 31, 2026
